Get to Know HGR’s Randall Miller

Randall Miller

What is your job title?  

Showroom operator

What do you do/what are your job responsibilities on a day-to-day basis?

Pull, stage, and load customers’ orders. Clear out new arrivals to the correct aisle. Maintain a safe and clean showroom.

What qualifications are needed to succeed in your role?

Great listening skills and patience

What background or prior work experiences that you bring to the table that help you do your job?

Two years of restoration and construction, two years bartending/bar management, three years working at U-Haul as a customer service rep.

How long have you been with HGR, and why?

Three years in May because I learn something new every day.

What amazing things are you doing in your personal life?

Currently teaching myself to speak French and Croation.

What can you tell us about your family?  

My dad spent 22 years in the Navy and retired with the rank of master chief; mom is an assistant manager at CVS; and my sister who is three years older than I am is my best friend. She just recently moved to Florida for a job in criminal investigation.

What is the most important thing in the world to you/what matters most?

Family, friends and having fun are the most important things to me. You only get one life; so, enjoy it with people who bring a smile to you.

Get to Know HGR’s Andrew Pringle

Andrew Pringle and family

What is your job title?

eBay account manager/sales rep

What do you do/what are your job responsibilities on a day-to-day basis?

I provide the proper information to our potential customers to try and facilitate a sale of the equipment we have here at HGR. Responding promptly to e-mails, incoming calls, and foot traffic allows me to be successful at HGR.

What qualifications are needed to succeed in your role?

Time management, customer service, ability to close the sale

What background or prior work experiences do you bring to the table that helps you do your job?

I’ve been in sales for the last five years. I worked in the moving industry doing in-home estimates; I’ve worked in life insurance sales (TALK ABOUT A HARD CLOSE); and I have learned to LISTEN to customer needs so that I can appropriately address their requests/concerns.

How long have you been with HGR, and why?

I’ve been at HGR for two years. HGR has taken care of me and been accommodating to my family needs.

What amazing things are you doing in your personal life?

As a father of four, that consumes most of my spare time. That being said, I play tournament-level softball and dabble on the piano in the limited spare time I do have.

What can you tell us about your family?

I raise my two daughters Emeri (7) and Brooklyn (5), and I have a beautiful fiancé named Grace who is a big help. She has two children of her own, Lilah (6) and Lincoln (3). Our house is the epitome of busyness and healthy chaos.

What is the most important thing in the world to you/what matters most?

Making sure the children in my home have a better upbringing than I did is my “WHY.”