“How we get it to our customers”
HGR Industrial Surplus has a domestic and international customer base and ships globally by utilizing land, air and sea. Our Shipping Department works tirelessly to look for the best shipping options for our customers.
The most common choice is land or “ground” transportation. Ground transportation is typically the more affordable alternative for our customers in the United States, Canada and Mexico.
The remainder of our customer base uses either air or sea. These modes of transportation are referred to as “air freight” and “ocean freight.” These shipments require ground transportation from our facility to the appropriate airport or seaport that is chosen.
Our ground shipping department works with packages under 150 pounds and utilizes USPS and UPS.
Packages are boxed and crated with utmost care, so that items arrive in the condition in which they were sold.
All shipping staff will be required to actively participate in the success of the department by exemplifying HGR’s core values, conducting their duties with professionalism toward co-workers, customers and vendors, and treating one another with respect.