Get to Know HGR’s Andrew Pringle

Andrew Pringle and family

What is your job title?

eBay account manager/sales rep

What do you do/what are your job responsibilities on a day-to-day basis?

I provide the proper information to our potential customers to try and facilitate a sale of the equipment we have here at HGR. Responding promptly to e-mails, incoming calls, and foot traffic allows me to be successful at HGR.

What qualifications are needed to succeed in your role?

Time management, customer service, ability to close the sale

What background or prior work experiences do you bring to the table that helps you do your job?

I’ve been in sales for the last five years. I worked in the moving industry doing in-home estimates; I’ve worked in life insurance sales (TALK ABOUT A HARD CLOSE); and I have learned to LISTEN to customer needs so that I can appropriately address their requests/concerns.

How long have you been with HGR, and why?

I’ve been at HGR for two years. HGR has taken care of me and been accommodating to my family needs.

What amazing things are you doing in your personal life?

As a father of four, that consumes most of my spare time. That being said, I play tournament-level softball and dabble on the piano in the limited spare time I do have.

What can you tell us about your family?

I raise my two daughters Emeri (7) and Brooklyn (5), and I have a beautiful fiancé named Grace who is a big help. She has two children of her own, Lilah (6) and Lincoln (3). Our house is the epitome of busyness and healthy chaos.

What is the most important thing in the world to you/what matters most?

Making sure the children in my home have a better upbringing than I did is my “WHY.”

Get to Know HGR’s Jim Profitt

HGR Industrial Surplus Jim Profitt

 

What is your job title?

I am a second-shift receiving expeditor.

What are your job responsibilities on a day-to-day basis?

I am a multi-department forklift operator. As an expeditor my duties can include:

  • Offload and set up of daily inventory
  • Move merchandise to either a direct location on the showroom floor or stage in new arrivals until space is available
  • Assist the showroom with pulling orders for trucks, containers, prep for shipping, and prep and load for customers picking up
  • Remove merchandise for scrap or move to storage

What qualifications are needed to succeed in your role?

Patience, good communication skills, quick problem-solving techniques and a strong foundation for hard work

What background or prior work experience do you bring to the table?

I was a former supervisor at O’Hare Airport; so, I’m used to the rush. I’ve worked in the construction industry and have operated large machinery.

How long have you been with HGR, and why?

I am going on seven years and enjoy my HGR family. The comradery is what makes you feel like you belong.

What amazing things are you doing in your personal life?

I keep it simple — date night with my wife.

What can you tell us about your family?

I am the proud father of a menagerie of fur babies and three children who have caused my hair to gray — Abby, James III and Becky. I am lucky to be married to my wife, Debi, who still loves me even though I’m not sure why.

What is the most important thing in the world to you/what matters most?

My family is my heart.

What type of employer is HGR? Buyer Spotlight with Rick Affrica

HGR Buyer Rick Affrica and family

When did you start with HGR, and why?

I started with HGR back when it all began – 1997.  I was presented with an offer to leave the company that I had been working with (along with 11 others) and be part of something new – something great.  So, I started with HGR, and we “Hit the Ground Running.”

What is your territory, and what do you do on a daily basis?

I do not have a territory.  My territory consists of anyone/anywhere who has surplus to sell!  I help manage the procurement of all that we sell.  What I do is twofold.  First, I manage seven of our regional buyers.  I work with them daily on making sure we get everything out of opportunities that are presented to our company.  The second part of what I do is to build and maintain relationships with larger corporations that continually have surplus equipment/material that they need to move.

What do you like most about your job?

It may sound cliché, but each day is different in that each opportunity we work on is different.  Every deal we work on has its challenges and issues that need to be resolved.  My job is to figure out options and look for ways we can achieve the goals of not only HGR, but that of our customer, as well.

What’s your greatest challenge?

Working remotely with each of our buyers and our consignment partners.  Technology has certainly helped with managing and making things much easier to review.  The challenge is working remotely and not seeing firsthand what exactly the issues are that need to be resolved.  The best way to overcome this challenge is to jump in the car or on a plane and go meet personally to help overcome the challenge.  Travel, in and of itself, can be a challenge.

What’s your most interesting moment at HGR?

This is a loaded question.  Probably best to keep this to a conversation over a beer after hours one day.  Keep in mind, I work with the Buy Group.  It is made up of a cast of characters.  There are some interesting stories to tell!

What do you enjoy doing when you’re not working?

All things related to my family. I am very lucky in that I have a great wife and awesome kids.  As my kids have gotten older, my wife and I realize that we need to do whatever we can with the time we have and enjoy our time together.  With my schedule, I do miss out on things.  My kids understand this, but they know I make every effort possible to spend time with them. Everything else is secondary.

What else should we know about you?

As stated above, I have worked with HGR since Day 1.  I started out as one of our regional buyers and moved into management/ownership a few years later.  My wife and I have now been married for 22 years and have two kids.  My son is 17, is a senior in high school, and is working on figuring out his next step in life – where to attend college.  My daughter is 13 and is in the eighth grade. They both are very active in school and various activities.  For those who do not know, I live in the Great State of Michigan.  For you Buckeyes, do not worry. I am not a fan of that team out of Ann Arbor (NOT a fan at all!).  I do live about 45 minutes north of Ann Arbor, but that is really my only association with the school that resides there!

Anything I missed that you want folks to know?

I want all at HGR to know that I certainly appreciate all that they do to make HGR a success.  I am not at HGR’s Euclid office often, but, rest assured, I hear about and take notice of the great things they do to make HGR a success.