What is your job title?
I am a marketing administrator.
What are your job responsibilities on a day-to-day basis?
I make outbound calls to companies and try to get them to sell us their unused surplus items. I enter all the information I gather into our database, and when companies inform me that they want to sell their items I send it to the buyers.
What qualifications are needed to succeed in your role?
Be patient, a good listener, and keep HGR’s values in mind, of course.
What background or prior work experiences do you bring to the table?
Customer care. Prior to working here I worked for an electricity company in Houston, Texas. I dealt with all kinds of customers. Some were easier to deal with, and some were more difficult. It definitely helps when speaking with vendors.
How long have you been with HGR, and why?
Since August 1, 2016, so two years and a month. I really like working here. The environment is very peaceful, and everyone helps each other.
What amazing things are you doing in your personal life?
Currently, I’m trying to stay fit, go back to school soon and improve my credit so I can have a better future.
What can you tell us about your family?
They currently all live in Houston. Mom, dad, and two little brothers that aren’t so little anymore. They are the most supportive people I’ve ever known.
What is the most important thing in the world to you/what matters most?
My family and friends.