Get to Know HGR’s Kyle Strader

HGR Industrial Surplus' Kyle Strader

What is your job title?

Inbound logistics agent

What do you do/what are your job responsibilities on a day-to-day basis?

Deonte Matthews and I schedule all inbound freight to be inventoried here in Euclid, whether it be consignment or purchased.

What qualifications are needed to succeed in your role?

Attention to detail is very important because we need to confirm dimensions, times, addresses, weights, names, trailer types, carriers, rates, etc. Confidence is also important, because most of our day is spent negotiating. Patience and the ability to adapt to change, because a pickup can go very poorly very quickly. And of course integrity, accountability, and communication. Without those three things, you may as well stay home.

What background or prior work experiences do you bring to the table that help you do your job?

I worked at UPS for 10 years in various roles; so, that experience has certainly helped me make the transition into Logistics at HGR.

How long have you been with HGR, and why?

I started in July 2017. Honestly, at first, I took the job just to have a job, instead of the first one I’d gotten after moving from UPS in Louisville, Kentucky, was as a chemical incineration plant operator, and it was awful and dangerous. But then I fell in love with HGR and all the people here and what we do, and the feeling feels mutual (at least in my head); so, it was one of the best decisions I’ve made in my life.

What amazing things are you doing in your personal life?

I have written two fantasy novels titled Glimpsing Infinity and Touching Infinity (set in Cleveland, actually, so read them!) and I am currently editing the third in the series, which is titled Embracing Infinity. And I’ve also converted the first into a screenplay, which I am shopping around.

What can you tell us about your family?

My wife, Johanna, and I have been married for seven years, and we have two amazing boys, ages 3 (Atlas) and 5 (Odin).

What is the most important thing in the world to you/what matters most?

The happiness of those around me.

Bitesize Business Workshop: Design Thinking

Euclid Chamber of Commerce logo

Join the Euclid Chamber of Commerce at Moore Counseling & Mediation Services , 22639 Euclid Ave., Euclid, Ohio, on Dec. 13 from 8:30-10 a.m. for an educational workshop presented by Matthew Selker.

There is no cost to attend.  Membership is not required.

Please contact Jasmine Poston at 216.404.1900 or jposton@moorecounseling.com to register.

Local family-owned machine company makes a business of making holes

Gary Zagar of Zagar Inc
Zagar Inc.

(Courtesy of Guest Blogger Gary Zagar, sales and marketing, Zagar Inc.)

The Zagar Inc. machine company was founded in 1937. Dedicated to the idea that everything needs holes, the Zagar gearless drill heads were manufactured during a robust period during the world wars and became a great product on the American market. The factory, located in Euclid, Ohio, right off of I-90, also makes work-holding fixtures, drilling and tapping machines, and custom machinery.

The location of the factory was chosen off of I-90 due to exposure to the highway back in the day, which is still a great place today. Always the forward thinker, Mr. Zagar saw hole-making equipment used in the constantly expanding fields of medicine, aerospace, automotive and military industries. Although these are main areas of business, many other entities have been served. The company has even drilled holes in hair picks for the tines during the 80’s hair craze.

The company’s customer base spans the globe and encompasses whatever needs a hole drilled in any type of surface and material. Currently, there are approximately 20 employees who work at Zagar, and the owners feel that one of the bigger challenges that the industry faces is employment. Qualified people to run and build machines are becoming a rarity, and the schools are not teaching the tradesmen and women like before. The concentration on going to college, IT and the medical fields has taken a bite out of the trades. The kids also have been exposed to video games and computers at an earlier age, which creates a generation of “indoors men” that is crippling many industries.

Industries Zagar Industries serves

However, Zagar is committed to continued success by reaching out to trade schools in the area, creating relationships with them and planting seeds in the heads of the kids to let them know that a manufacturing career is not a bad thing. The company also reached out to trade organizations and local chambers of commerce to help create positive relationships toward the success of the industry. As the industry drives toward a high-technology, advanced-manufacturing future, companies need to prepare for the need.

When not working at Zagar Inc., Gary Zagar, is an avid golfer and dad. It is all he has time for. He is inspired by positivity — looking forward to life and to good things, in general, instead of the constant reporting of negative and the plight of the world. He strives to be, and encourages others to be, the light of the world to inspire positive things in other people. He enjoys being outside during good weather and loves commerce and learning about everything. He says, “Life is so interesting, and I love it.”

 

HGR Industrial Surplus’ Thanksgiving 2018 hours

HGR Industrial Surplus Thanksgiving hours

Here are our holiday hours so that you can plan your visit or pickup. For the week of Thanksgiving, we will be open for normal business hours from 8 a.m. to 5 p.m. We are closed on Thursday to observe Thanksgiving with our families. We will re-open for shorter Black Friday hours on Nov. 23 from 8 a.m. to 2 p.m. The following week, we resume our normal hours of 8 a.m. to 5 p.m. Monday through Friday.

Enjoy celebrating your holiday and all the people and things for which you are grateful!

Get to Know HGR’s Ludie Toles

HGR's Ludie Toles
(l to r) Susan and Ludie

What is your job title?

I am a marketing administrator.

What are your job responsibilities on a day-to-day basis?

I call on manufacturing companies to talk to them about HGR buying their surplus equipment. If they have surplus, I then enter the information I gathered into our customer relationship management (CRM) system as a lead and set an appointment for the buyer to view the equipment and put in a bid if we are interested.

What qualifications are needed to succeed in your role?

It is a must to have good phone etiquette, as well as computer skills and great customer service skills. We have about 5 seconds to build a rapport with the receptionist or administrative assistant, which is so important as they hold the power as a gatekeeper to the people with whom we need to speak.

What background or prior work experiences do you bring to the table?

For the most part of 30 years of my life, I was in the “people” business. I worked in ministry and nonprofit organizations throughout the U.S., Mexico, Europe and Africa. The people skills I learned while working with many different cultures have been invaluable in my work life. I worked at a call center for two years before I came to HGR, which gave me the phone and computer skills I needed to slip right into my job.

How long have you been with HGR, and why?

It has been 2 1/2 years since joining the HGR team, and I absolutely love it! I was looking for a company with longevity and a moral compass and feel like I have found it.

What amazing things are you doing in your personal life?

One of my passions is landscaping, which I did on a professional level at one point. My wife, Susan, and I work year round on our yard with great satisfaction. I am also an avid “Rock Hound.” I go rock and crystal hunting, as well as collecting, cutting and polishing them. I have recently been elected to serve as a board member for the Austin Gem & Mineral Society which has been a 501(c)(3) for 60 years. I count it a great honor to be a part of this organization!

What can you tell us about your family?

Both of my parents are deceased, and I am the youngest of five children (and I’m old). My two sisters and two brothers live in Colorado, Montana and Texas. I have been blessed with a wonderful companion, and we have been together for 13 years. Susan has two grown daughters that we enjoy when we are able to get together. We also have two sweet Poodles that we love dearly — Tilly & Macy.

What is the most important thing in the world to you/what matters most?

My wife, Susan, is the greatest treasure that I have been blessed with. While I traveled for so many years, I had accepted I would be single for the rest of my life, which was fine in my line of work.  So, what a great gift when Susan walked into my life. I cherish every day with her and love when we are able to spend time with our family and friends who are like family.

HGR Industrial Surplus' Ludie Toles poodles

Euclid Chamber of Commerce Coffee Connections: Mount St. Joseph Rehab Center

Euclid Chamber of Commerce logo

SAVE THE DATE! Join the Euclid Chamber of Commerce at Mount St. Joseph Rehab Center, 21800 Chardon Rd., Euclid, Ohio, on Nov. 13 from 8:30-9:30 a.m. EST for coffee, a chat and a tour.

There is no cost to attend.  Membership is not required.

Please register here.

Get to Know HGR’s Gina Tabasso

HGR's Marketing Communications Specialist Gina Tabasso and her horse, Idyll

What is your job title?

Marketing communications specialist

What are your job responsibilities on a day-to-day basis?

Digital marketing and public relations, including community partnerships with the city, chamber of commerce, Euclid High School, AWT Robobots and others; weekly blogs; social media monitoring and sharing on Facebook and Twitter; quarterly newsletter; monthly column on manufacturing in two Observer newspapers; staff the LiveChat feature on our website; maintain the email and mailing contact lists; generate bi-weekly Amish inventory listing; participate in online industry forums; edit daily sales email; manage and respond to HGR’s email box; special events coordination, such as F*SHO, IngenuityFest or MAGNET’s State of Manufacturing; liaison with vendors and caterers; administer our annual STEM scholarship; seek content backlinks from other websites to ours; secretary for HGR’s values committee; marketing department onboarding for new employees; cover the front desk phones and customer check-ins, as needed; wash cookout dishes and put out donuts; and whatever else will support my team.

What qualifications are needed to succeed in your role?

Writing, editing, research, time management, deadline driven, organization, communication skills, being a positive ambassador, building relationships

What background or prior work experience do you bring to the table?

I consider myself a brand evangelist and content marketer who uses print, digital and event marketing to enhance my company’s reputation and position in the industry in order to drive traffic, build leads, and serve existing and new customers. I’ve managed internal and external communications and marketing for PNC, CWRU, Timken, J.M. Smucker Company, Dealer Tire, Penton Media, and Construction News Corporation, as well as taught college English, writing, communication and marketing classes. I’ve also learned a lot from mentors and organizations with which I have volunteered.

How long have you been with HGR, and why?

Three years, because it’s a family environment where customers and coworkers become friends; we all work together to get people what they need when they need it. I feel valued and respected, as well as enjoying what I do. Each day is different and interesting.

What amazing things are you doing in your personal life?

I write poetry, read lots of books, spend tons of time at the barn and in the park riding my horse. I collect books, perfume and, most recently, endless amounts of cute fairy garden stuff.

What can you tell us about your family?

I’m an only child and lost my dad three years ago. My nuclear family consists of my mom and my fur babies – Gwyn and Stas (cats) and Idyll (horse).

What is the most important thing in the world to you/what matters most?

Serenity, balance, personal peace, and health

Any words of wisdom to share?

I do a lovingkindness meditation every day and ask for safety, health, happiness, and ease and peace for myself and others.

American Eagle Antiques believes in unique, quality furnishings and excellent customer service

American Eagle Antiques wine rack

(Courtesy of Guest Bloggers Bill and Colleen Ulbrich, co-owners, American Eagle Antiques)

I started American Eagle Antiques in 1973 in my home state of New Jersey. Shopping local flea markets sparked an interest in antiques, particularly furniture. I was buying and selling for several years before I married Colleen, a native Clevelander and good friend from student days at Case Western Reserve University.

Bill and Colleen Ulbrich of American Eagle Antiques

Together, we spent about 30 years as antique furniture dealers — buying, repairing and refinishing, then selling traditional American Victorian and oak furniture, then expanding to French furniture, 1880s through Art Deco. We travelled to numerous events, from formal shows, like Chicago O’Hare, Papabello Cleveland Coliseum, NYC Pier Shows, to outdoor markets, like Brimfield, Mass., and Burton, Ohio. We logged thousands of miles each year, from New Jersey to Ohio to Minnesota, to D.C. to Atlanta.

About 10 years ago, we returned to Cleveland. Colleen worked for five years as a Cleveland Clinic medical secretary while I did full-time furniture restoration. Colleen “retired,” translated as returning to work with me, and we became intrigued by the repurposing of industrial salvage and discovered HGR!

Many hours are now spent together at our workshop located in an old factory building near Midtown, where we create one-of-a-kind furnishings from industrial salvage items, most acquired from HGR. We turn utility carts into brightly painted bar carts, machine stands into handsome end tables, lift tables and conveyor frames into distinctive bars or kitchen islands. We even began to incorporate local hardwoods into our repurposed pieces.

Most recently we’ve expanded to include live-edge furniture, constructed in our workshop for inventory and for custom orders. The emphasis is on dramatic grain using highly figured locally-sourced maple, walnut, oak, cherry and sycamore, to produce dining tables, desks, coffee tables, console and side tables, custom dry bars and kitchen islands. We continue to creatively use HGR salvage for one-of-a-kind furnishings for customers, who will treasure their unique “finds.”

Most of our training was on-the-job and self-taught training, including woodworking skills, repair and refinishing techniques, and above all, our teamwork! We now sell from our workshop/showroom, at markets and trade events, and have a division named UrbanFactoryClassics for selling industrial furnishings via Etsy.com and other online outlets.

We have many local customers but have shipped many major pieces to California, Utah, Florida, Texas, and around the U.S. thanks to Etsy. Our customers range from Millennials to middle-aged professionals and business owners to retirees.

Through 40-plus years, we have enjoyed the good times, coped with the tough times, changed and adapted, continue to learn, and still enjoy the challenge to be creative. We treasure each other and the wonderful people we meet, including the great folks at HGR!

American Eagle Antiques coffee tableAmerican Eagle Antiques live-edge coffee table American Eagle Antiques cart table

Local Italian grocery calls Willowick “home” for 46 years

Alfredo Guerrieri, owner of Alesci's

(Courtesy of Guest Blogger Paolo Guerreri, manager, Alesci’s of Shoregate)

Alesci’s of Willowick started back in 1972 when my father, Alfredo Guerrieri and my uncle, Antonio Guerrieri, bought the franchise rights off the Alesci’s of South Euclid guys. They both worked at other Alesci’s stores, and that’s where they got their experience and their drive to open their own store. I believe there were six other Alesci’s stores, and the idea of owning their own business was a lifetime dream of theirs.

They liked the idea of Shoregate in Willowick because the location was between former two big retail giants of Jotes (currently Marcs) and Pick-N-Pay (then Reider’s Stop-N-Shop and currently Giant Eagle) with plenty of parking and located on a main road.

Except for cigarettes, we sell almost everything that you would find in a regular grocery store or convenience store. What separates us from most stores is our deli and cheese section, as well as our hot food counter and our bakery. We make all of our bread, rolls and pizza dough from scratch every day in our bakery.

Alesci's deli Alesci's bakery

We haven’t changed much over the years. We’re old school. The original owners are still here and work part-time every day. We still use pen and paper to take all orders, and there is no laptop in the store. We have a Facebook page but no website.

We hire people who have experience, and we also hire folks with zero experience and train them. We hire people with criminal records because we believe that everyone deserves a second chance. Between part-time and full-time employees, we have around 25 people here.

We donate gift cards and gift baskets, cash and food to different members of the community and to benefits in the community several times per week.

The biggest challenge we currently face is the online world because the owners don’t know that world, and they don’t want to know that world; so, we can’t sell anything online. And our rent is almost $10,000.00 per month, which might prevent us from renewing our lease in seven years.

I’m not sure if we would just close up shop or move in seven years, but for sure we will not be at this location, which is a shame considering that we have paid rent on time for 46 plus years. I’m not sure what Shoregate’s future holds since there are empty stores and half of the land was sold to build an urgent care, liquor store, bank, and houses.

I’m inspired by tradition. I have worked here since I was eight years old. It’s all I’ve ever done; it’s all I know. I love the people, the hours, and the work. It’s very fulfilling and satisfying.

I don’t think people realize that the owners are almost 80 years old, that the managers put in 70 hours per week, and that someone is always here 24/7 cooking, baking or cleaning. And that the bread and pizza dough are made from scratch EVERY DAY!!! We have been in business for 46 years; so, we must be doing something right.

Even when I am not at the store, whether at home with family, out with friends or on vacation, I am always thinking about the store. I just can’t help it. I may not be the owner, but I treat the place like I am the owner.

Alesci's of Willowick at Shoregate

Get to Know HGR’s Bob Eucker

HGR's Bob EuckerWhat is your job title?                   

Pricer/bidder

What are your job responsibilities on a day-to-day basis?   

I evaluate and give values on equipment that the buyers are looking to purchase, as well as pricing equipment that arrives at HGR.

What qualifications are needed to succeed in your role?   

The ability to research product and a good memory

What background or prior work experiences do you bring to the table?    

Ten years in sales

How long have you been with HGR, and why?

For 19 years because it’s a solid company to work for.

What can you tell us about your family?     

I’ve been married for 21 years and have two boys who are 18 and 14 years old.

What is the most important thing in the world to you/what matters most? 

My family

Local manufacturer supplies jigs and hardware to nonprofit that builds beds for kids

Josh Smith of Beverage Machine building beds for Sleep in Heavenly Peace
Josh Smith on the right

(Courtesy of Guest Blogger Joshua Smith, waterjet technician, Beverage Machine & Fabricators, Inc.)

I’ve recently became involved in something, and I thought HGR’s customers might be interested in this story. To make a short story long, a buddy of mine recently stumbled onto a company based in Idaho called Sleep in Heavenly Peace. It’s a non-profit that builds beds for kids who are sleeping on floors.

After seeing such a great need in Lorain County, he flew to Idaho and became certified to start a chapter in Elyria. A few weeks ago, we had our first “build day,” and before we were done The Chronicle-Telegram showed up and did a huge article. Within the week, two news stations had aired pieces about what we are doing, and he’s still trying to get the word out as much as possible.

Here’s where the manufacturing comes in. The company supplies jigs and hardware for making the beds to each chapter; so, when a group of volunteers shows up, it can mass-produce beds with very little skill or experience. Since everything has to be shipped from Idaho, we thought it would be quicker and faster to make it here.

Beverage Machine’s owner, John, said that he would love to get involved; so, I talked to the Sleep in Heavenly Peace founder, and he agreed to let us supply the construction jigs, etc. to the East Coast.

We had our second build day on Sept. 29. It’s a need that I never realized existed and seems like a worthy cause.

Sleep in Heavenly Peace Lorain County

Community Leaders Breakfast

Euclid Chamber of Commerce Community Leaders Breakfast 2018 flyer

The Euclid Chamber of Commerce presents the Annual Community Leaders Breakfast, featuring speakers Euclid City Mayor Kirsten Holzheimer Gail and new Euclid Schools Superintendent Marvin Jones.

Enjoy breakfast in the Lincoln Electric Welding Technology & Training Center, the newly constructed 130,000-square-foot, state-of-the-art facility dedicated to training educators, industry leaders and skilled trade workers in the craft and science of welding.

Venue Lincoln Electric Welding Technology & Training Center
Address 22800 St. Clair Avenue
Euclid OH 44117
Starts Thursday, Oct. 18 2018, 8:30 a.m. EDT

Register here.

Get to Know HGR’s Jim Profitt

HGR Industrial Surplus Jim Profitt

 

What is your job title?

I am a second-shift receiving expeditor.

What are your job responsibilities on a day-to-day basis?

I am a multi-department forklift operator. As an expeditor my duties can include:

  • Offload and set up of daily inventory
  • Move merchandise to either a direct location on the showroom floor or stage in new arrivals until space is available
  • Assist the showroom with pulling orders for trucks, containers, prep for shipping, and prep and load for customers picking up
  • Remove merchandise for scrap or move to storage

What qualifications are needed to succeed in your role?

Patience, good communication skills, quick problem-solving techniques and a strong foundation for hard work

What background or prior work experience do you bring to the table?

I was a former supervisor at O’Hare Airport; so, I’m used to the rush. I’ve worked in the construction industry and have operated large machinery.

How long have you been with HGR, and why?

I am going on seven years and enjoy my HGR family. The comradery is what makes you feel like you belong.

What amazing things are you doing in your personal life?

I keep it simple — date night with my wife.

What can you tell us about your family?

I am the proud father of a menagerie of fur babies and three children who have caused my hair to gray — Abby, James III and Becky. I am lucky to be married to my wife, Debi, who still loves me even though I’m not sure why.

What is the most important thing in the world to you/what matters most?

My family is my heart.

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