(Courtesy of Guest Blogger Cynthia Vassaur, HGR’s call center manager)
The HGR Call Center in Austin, Texas, held its annual values award ceremony on Aug. 18. All employees took some time off the phones to enjoy a delicious Texas breakfast. The biscuits and gravy, bacon, and ham weren’t the only thing receiving a gold medal that morning.
Employees were nominated by their peers for upholding the company’s values for the past year. Of the 13 winners, five received one nomination, two received two nominations, two received three nominations and “The Dream Team” pictured in the photo received four or more nominations. The outstanding performer acknowledgement goes to Larry Edwards who was nominated seven times by his colleagues, the most nominations received in the entire company. Cleveland’s values ceremony was held on Aug. 3.
Additionally, each year an employee from the Austin office is selected based upon tenure, performance and other criteria to make the trip to Euclid. Levit Hernandez will head out on Sept. 14, check out the office, have dinner with the CEO, go out on buyer inspections with Buyer Mike Paoletto and, hopefully, have time to catch an Indians game or visit the Rock and Roll Hall of Fame and Museum.
You can read about HGR’s values here. What are your company’s core values?