5 tips for navigating HGR Industrial Surplus’ website

Screen capture of HGR Industrial Surplus website at hgrinc.com

Jared Donnelly HGR Industrial Surplus inside sales rep(Courtesy of Guest Blogger Jared Donnelly, one of HGR’s inside sales reps)

This time of year, finding the exactly perfect thing you’re looking for is a challenge that we all face as we descend upon retailers trying to cross things and people off of our shopping lists. For manufacturing and industry, this holds true, as well, as buyers search to try to fill gaps in their arsenal of machinery, or look for one specific part to take their production to the next level.

Searching for industrial surplus is, undoubtedly, easier now than ever with dealers nationwide, networking, and, of course, the Internet. Just like anything else, however, you need to know not only what you’re looking for but the best way to look for it. Let’s take a look at some helpful tips to guide you through searching for just what you need on hgrinc.com.

 

  1. Could you be a bit more vague? Typically, it is important to be specific in your search. However, on hgrinc.com, it will actually make it easier to find what you’re looking for if you search broadly and generically. Instead of searching for the make, model, or specific type of bandsaw, just search “bandsaw.” Sometimes, we get equipment in without any sort of real information. Maybe the manufacturer’s plate came off or was removed. Maybe the previous owner painted over or removed any branding. We may well have the bandsaw that you’re looking for. Searching broadly will generate a result for any and all bandsaws in our inventory. From there, find one you like, jot down the inventory number, and give us a call.
  2. A Machine by Any Other Name. How many different names can you think of for things you use every day? Industrial surplus is no different. You may refer to an item as a recycler; someone else may call it a shredder; and still someone else may have a different name for it altogether. IF your first search doesn’t yield the result you’re looking for, try searching for it by an alternative name. Again, it is important to search broadly, then drill down from there to find exactly what you’re looking for.
  3. How Much Does It Cost? If you know you’re searching for an item that might only cost $25, sifting through a list of items ranging from $5 to $25,000 doesn’t make much sense. As with most online shopping sites, hgrinc.com gives you an option to sort by price. For instance, if you’re looking for a transformer and you search “transformer” on the website, you’re going to get a wide array of items and prices. If you know that the one you want is a small unit that shouldn’t cost much, sort by price, low to high, and once you hit a price that’s higher than it ought to be for your item, you know you’ve reached the end of your search.
  4. Ricky, Don’t Lose That Number. Once you find an item, jot down the inventory number for it and remember what it is. This is going to make it much easier to repeat your search without having to try to recall the exact term you used, which one it was, or what page it was on. Instead, you’ll go to the website, type in the 11-digit inventory number, and your item, assuming it is still available, will be right there. Plus, when you call in to talk to a salesperson, the first thing he or she will ask is, ”Do you have an inventory number for me?”
  5. Frequent Flyer. The website updates in real time and on a daily basis. So keep refreshing, keep looking, and remember to sort by new arrivals. as well. As soon as something is inventoried and photographed, it goes on the website, oftentimes before it even hits the showroom floor. Keeping an eye on this gives you an advantage over in-store shoppers who might not have seen the item on the website or on the floor. As soon as an item is sold, it is removed from the website; so, if you can’t find it anymore, it’s no longer available.

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