(Courtesy of Guest Blogger Herm Bailey, HGR’s expediting supervisor)
What does your department do?
As expeditors, we assist all departments. For the Showroom, we will do outs that customers are picking up, pull truck orders and help where needed. For Incoming/Receiving, we clear walls to make room for new items, help offload incoming trucks, set up walls and help run any scrap. For Scrap, we pull, re-itemize and scrap. We also do miscellaneous project work and storage.
How many people work in your department?
There currently are two people in our department, including myself.
What qualifications do you need to be successful in your department?
A willingness to adapt as our daily jobs may change quickly, a strong work ethic and a positive attitude
What do you like most about your department?
It’s not boring because it can change as the day goes on.
What challenges has your department faced, and how have you overcome them?
While being a small crew, we are always giving input to one another. Communication is key.
What changes in the way your department does business have occurred in the past few years?
The only changes have been in the way that we transport larger items.
What continuous improvement processes do you hope to implement in the future?
More suggestions and advice to be even safer in our operations
What is HGR’s overall environment like?
What is your perspective on manufacturing, surplus, investment recovery/product life cycle/equipment recycling?
Lower-value items need to be moved quickly since they take up valuable floor space. Sold items need to be picked up as soon as is possible by the customer to keep the items from being damaged by moving surrounding items. The longer something sits, the less value that we can get for it.